Customer review automation asks your customers for a review right after the job’s done, so you don’t have to remember to do it yourself. We can send that request straight to Google, or route it through a private check first: if the feedback’s good, it goes to Google. If it’s not, you find out before anyone else does, and you get a shot at fixing it.
A gaggle of 5-star Google reviews is the fastest way to convince a stranger to trust you. Well, a customer who is not familiar with your business. It would be weird if you just started showing your Google reviews to strangers. We know how hard it is to keep up with asking customers for reviews. We can automate that process for you, and you get to pick how it works. Straight to Google, or through a quick private check first, so if someone’s not thrilled you find out before the internet does and get a shot at making it right.
Sit down with us for a free consultation, and we’ll tailor a proposal to get you the most bang for your buck.
“Won’t this bother my customers?”
One request, a couple of follow-up nudges, and an easy way to opt out. That’s it. We won’t send our goons after them.
“What if this brings in more bad reviews?”
Sending requests to everyone doesn’t create bad reviews, bad experiences do. You can always use the internal review first, before sending them to Google. If your ratio of bad reviews to good reviews has you really worried, you should probably be looking at our business consulting services instead!
“I’m worried about getting a bad review.”
Every business gets one eventually. We help you head them off where we can, and if one lands anyway, we coach you through a response that can turn it around.
Reputation management means watching what people say about you online and doing something about it, fast. We can respond to reviews for you in your own voice, help you win back an unhappy customer before they post something public, and keep an eye on your rating so nothing catches you off guard.
Yes. Reviews are one of the biggest factors in whether you show up in the search results or on maps when someone searches nearby.
Yes, as long as you are asking real customers for honest feedback. What crosses the line is gating, meaning only asking happy customers for a review while routing unhappy ones elsewhere, or offering an incentive for a review. That is against Google’s own policies, not a legal problem, but it can still get your listing suspended.
Ask right after a good experience, while it is still fresh, and make it a single tap to complete. Most people are happy to leave a review. They just forget the moment they walk away, which is exactly why timing matters more than almost anything else.
Yes, and you should. We can also do it for you if you’d rather not deal with it, in your brand voice, not some generic reply.
More than most people think. It is a real trust signal to anyone reading your reviews later, and it has a small but real effect on local search visibility too. Ignoring reviews, especially negative ones, reads as either not caring or not paying attention.
No, not on Google. You can absolutely reach out to an unhappy customer privately first and try to make it right before they consider posting anything. But selectively sending only satisfied customers to Google while routing unhappy ones to a private form is against Google’s policies.
Ready to raise your own gaggle of Google reviews? Get a free proposal.
